Configuration Management Database (CMDB)
Your IT isn't a list. It's a web. Now you can see it.
WorkVerge CMDB (Configuration Management Database) maps every Configuration Item and relationship, then WorkVie AI lets anyone query the graph in plain English.
THE REALITY
When IT is a mystery box, every change is a gamble.
Without a map of dependencies, the most routine change can cause unexpected outages, and the most routine audit can take days.
"I didn't know that depended on this"
Someone decommissions an old server. Three services go down. The Slack thread explodes. Nobody had a map of what depended on what, because that map lived in someone's head, and they left in January.
No ownership trail when things break
An SSL cert expires. The domain goes down. Who owns the cert? Who manages that domain? The ticket bounces between teams while the outage clock ticks. A CMDB with ownership data answers this in seconds.
AI can't help without context
Every AI assistant is only as smart as the data it can see. When your asset and dependency data lives in spreadsheets and disconnected tools, even the best AI returns generic answers, or none at all.
Relationships drawn automatically, not typed in by hand.
WorkVerge reads your existing ITAM fields and infrastructure metadata, then builds the CMDB graph for you. No manual edge entry, no quarterly mapping exercises.
MacBook Pro M3
Sarah Chen
Auto-mapped from: employeeID field on device record
When a device has an assigned employee, WorkVerge draws the ownership edge automatically.
CONFIGURATION MANAGEMENT DATABASE (CMDB)
Your IT isn't a list. It's a web of connected things.
Every asset and the lines between them, in one live graph. Tap a node to see what breaks if it fails.
Relationship graph
Same view as the WorkVerge asset dashboard
Tap a node to trace blast radius
PayrollDB server hosts api.acme.com. Mapped from your server and domain records.
Blast radius before the change
When an SSL cert expires, the CMDB shows which domain it secures, which server hosts it, and who loses access. Decommission PayrollDB and you instantly see api.acme.com go down and every MacBook user affected.
Configuration Item (CI) types
Device
MacBook, phone, endpoint
Employee
People with assigned assets
Team
Departments and org groups
Server
Physical or virtual hosts
SSL cert
TLS certs with expiry dates
Vendor
SaaS and service providers
Domain
Hostnames and endpoints
Relationship types
ASSIGNED_TO
Device → Person
DEPENDS_ON
Service dependency
HOSTS
Server → Domain
USES_CERT
Domain → SSL
PROVIDED_BY
Asset → Vendor
BELONGS_TO
Person → Team
FLOW · CMDB - Layer 03
See what connects to what, and what breaks if one thing fails.
WorkVerge Configuration Management Database (CMDB) keeps a live graph of every Configuration Item (CI) in your org and the relationships between them. When something changes (an SSL cert is renewed, a server is decommissioned, a device is reassigned), the graph updates automatically.
WorkVerge reads existing fields (device assignments, SSL hostnames, server dependencies) and automatically draws the relationship edges. You start with a populated graph, not a blank canvas.
CMDB Health
Score breakdown
12 devices unassigned: no owner on record. Review orphans →
142
Devices
18
Servers
7
Domains
12
SSL Certs
24
Vendors
214
Employees
Recent relationships mapped
MacBook Pro M3 → Sarah Chen
api.acme.com → SSL cert *.acme.com
PayrollDB → prod-server-02
CORE CAPABILITIES
A living map that stays accurate without manual effort.
WorkVerge CMDB is built to reflect reality, not a one-time snapshot. Automated mapping, agent feeds, and AI queries keep it current and useful.
Auto-Mapping from existing data
WorkVerge reads your existing ITAM data (device assignments, SSL hostnames, server records) and draws the relationship graph automatically. You start with a populated CMDB, not a blank slate. No manual mapping required.
Impact blast-radius analysis
Before you decommission a server, renew a cert, or change a vendor, see exactly what depends on it. WorkVerge traverses the graph and shows you every affected device, service, and person in plain English.
CMDB Health Score (0–100)
A live score across three dimensions: relationship coverage, ownership completeness, and vendor record quality. Drill into each dimension to find the CIs dragging the score down and prioritise fixes.
Orphan and risk detection
Devices without owners. SSL certs with no linked domain. Vendors with no contracts. WorkVerge surfaces these automatically: no manual audit, no quarterly review cycle. The dashboard shows you what needs attention, now.
Endpoint agent integration
Pair CMDB with the WorkVerge agent for live device data. Enrolled devices send health signals, app inventory, and hardware specs directly into the graph, keeping CMDB current without any manual data entry.
Per-team custom dashboards
Every team builds the dashboard that matters to them: asset counts, renewal timelines, CMDB health scores, orphan lists. Shareable links lock in the view for stakeholders, auditors, and leadership reviews.
WorkVie AI + CMDB
Ask your CMDB in plain English. Get answers, not filters.
WorkVie AI reads your live CMDB graph. No learning query languages, no clicking through nested filters. Just type your question the way you'd ask a colleague.
Example questions: click to explore
WorkVie AI traverses the CMDB relationship graph to answer these questions. The same query that would take 15 minutes across four dashboards returns in seconds, with sources cited.
WorkVie AI
Reading CMDB graph…
14 devices are affected across Engineering and Finance.
- 12 MacBooks in Engineering depend on PayrollDB via api.acme.com
- 2 Windows workstations in Finance have a direct dependency
- The api.acme.com domain hosts 3 services that depend on this server
- SSL cert *.acme.com will become unreachable for all of these
Suggested next steps
Graph traversal
Follows relationship edges automatically
Role-aware
Answers respect your RBAC settings
Cite sources
Every answer links back to live CIs
WorkVie AI is included with every WorkVerge workspace.
No extra setup, no separate model to configure. It reads your live CMDB from day one.
SECURITY
Secure by Default
WorkVerge is built with security at every layer, from access controls and audit trails to data encryption and compliance tooling.
ISO 27001 AlignedFrameworks & regulations
SOC 2
GDPR
27001
Plus enterprise controls including RBAC, SSO, and exportable audit logs.
Role-based access control for least-privilege permissions.
Asset data encrypted in transit and at rest.
Detailed audit logs with export support.
SAML and SSO support for seamless authentication.
Multi-step approval workflows for sensitive changes.
Configurable API scopes per integration.
Data residency and sovereignty controls.
Compliance with ISO 27001 framework.
Clear IT operations start with one step.
Most teams start with ITAM and have full asset visibility within two weeks. AI surfaces the gaps, the risks, and what to prioritise from day one.