What is Surveys?
WorkVerge Surveys (DEX Engage) lets HR and IT teams create pulse surveys, eNPS programs, and lifecycle feedback with AI analytics, multi-channel deployment, and integration with operational data.
SURVEYS · DEX ENGAGE
Employee feedback that drives operational improvement.
Build, deploy, and analyse employee surveys with AI-powered sentiment analysis, multi-channel distribution, and operational context from your IT data.
THE REALITY
Annual surveys do not close the feedback loop.
Without continuous pulse programs and AI analysis, employee feedback becomes a report that nobody acts on.
One snapshot per year
Annual engagement surveys capture sentiment once, but priorities shift weekly and issues go unaddressed.
Manual analysis bottleneck
Open-text responses pile up without AI theme detection, making qualitative feedback impossible to action at scale.
Feedback disconnected from operations
Survey results live in HR tools while IT friction signals sit in ticket queues — never connected.
INTELLIGENCE · DEX - Layer 03 - Digital Employee Experience
See where IT is creating friction - before it becomes a request.
WorkVerge monitors the signals employees send through their interactions with IT. AI connects those signals to asset data, ticket patterns, and operational history - so you know not just that something is wrong, but specifically where, why, and what to address.
Continuous monitoring of how employees interact with IT systems, applications, and support channels. Structured signals - not one-off survey responses.
Digital employee experience
Surveys, deployments, audiences, and analytics
Active surveys
8
3 live in field
Deployments
5
2 scheduled
Responses (7d)
1,284
↑ 18% vs prior
Avg completion
74%
Response trend
WeeklySurveys & deployments
DEXQ4 IT satisfaction
Engineering
Onboarding week-1 check-in
New hires · 90d
Return-to-office pulse
All employees
SURVEY CAPABILITIES
Build, deploy, and analyse surveys at scale.
DEX Engage surveys integrate with your operational data so feedback leads to concrete IT and HR improvements.
Survey builder with blocks
Create surveys with question blocks, conditional logic, media attachments, and reusable templates.
Multi-channel deployment
Deploy via email, SMS, Slack, Microsoft Teams, QR codes, and public links with scheduling and reminders.
AI sentiment analysis
Automatic theme detection, word clouds, sentiment scoring, and trend analysis on open-text responses.
eNPS and pulse programs
Run recurring pulse surveys and eNPS programs with benchmarking and department-level breakdowns.
Lifecycle-triggered surveys
Automatically deploy onboarding feedback, exit interviews, and milestone surveys tied to HR events.
Operational context integration
Connect survey insights to ITAM and ITSM data to identify root causes behind employee friction.
Built for Enterprise
From startups to enterprise IT teams, WorkVerge scales with your needs.
Flexible Deployment
Cloud-hosted or self-hosted. WorkVerge fits your infrastructure and data residency requirements.
Department Isolation
Get a dedicated operational view with workflows and integrations for each team: IT, HR, and Finance.
Governance Controls
Approval workflows for asset assignments, access requests, and sensitive policy changes.
Scalability
Manage asset configs, workflow rules, and integrations as code within your Git repositories.
Customization
Tailor notifications, workflows, and portal branding to match your team's operating procedures.
Compliance Ready
ISO 27001 aligned. Exportable audit logs, RBAC, and data sovereignty controls built in.
Connect anything, everything
WorkVerge integrates with the tools your team already uses, with more added regularly.
SECURITY
Secure by Default
WorkVerge is built with security at every layer, from access controls and audit trails to data encryption and compliance tooling.
ISO 27001 AlignedFrameworks & regulations
SOC 2
GDPR
27001
Plus enterprise controls including RBAC, SSO, and exportable audit logs.
Role-based access control for least-privilege permissions.
Asset data encrypted in transit and at rest.
Detailed audit logs with export support.
SAML and SSO support for seamless authentication.
Multi-step approval workflows for sensitive changes.
Configurable API scopes per integration.
Data residency and sovereignty controls.
Compliance with ISO 27001 framework.
BY INDUSTRY
WorkVerge by industry
See how this capability supports teams across industries on one unified platform.
Related resources
Explore connected capabilities and use cases on the WorkVerge platform.
FAQ
Common questions about Surveys
Direct answers for buyers researching IT operations platforms.
What types of surveys can I create in WorkVerge?
WorkVerge supports pulse surveys, eNPS/eNPS programs, onboarding feedback, exit interviews, and custom survey templates with blocks, media, and conditional logic.
How are surveys distributed?
Surveys can be deployed via email, SMS (Twilio), Slack, Microsoft Teams, QR codes, and public links — with scheduling and reminder automation.
Does WorkVerge analyse survey responses with AI?
Yes. DEX includes AI-powered sentiment analysis, word clouds, theme detection, and trend reporting to surface actionable insights from employee feedback.
Clear IT operations start with one step.
Most teams start with ITAM and have full asset visibility within 2 Weeks. AI surfaces the gaps, the risks, and what to prioritise from day one.