WORKVIE AI
The in-workspace AI assistant for WorkVerge: ask questions in natural language, get context-aware prompt suggestions, generate visual reports from live IT data, and triage operational alerts next to every conversation - all grounded in your asset and service model.
THE REALITY
Exports and static dashboards stall when people need a precise answer from across ITAM, ITSM, and alerts.
“Who still has that loaner?” or “Which VPN issues spiked this week?” becomes a chain of pings instead of one query.
Renewal warnings and compliance gaps arrive as email noise - easy to miss until someone asks in a steering meeting.
Every board prep or audit means re-asking the same questions and manually assembling charts leadership already saw last quarter.
Intelligence layer
The diagram below is a simplified architecture: live connectors keep each product in sync, while WorkVie sits above as the reasoning layer - reading the mesh, weighing policy, and returning answers your teams can act on. Hover a product card to highlight its path and see what the assistant prioritises from that stream.
Example session
How one question travels through the stack
Illustrative flow - your workspace enforces the same roles and data scopes as the rest of WorkVerge.
Steps advance automatically. Click a step to jump and reset the timer.
WorkVie AI - central intelligence
Continuous ingest from ITAM, ITSM, and DEX keeps a single operational graph current. WorkVie reasons over that graph - not over a one-off export - so answers name the devices, tickets, owners, and experience signals they depend on.
What WorkVie sees here
Typical feeds: CMDB, purchases, discovery, vendor records
Explore ITAM →IT Asset Management
Hardware, SaaS, contracts, and ownership in one graph - WorkVie knows which devices and licences tie to each person and ticket before you ask.
Data feeds: CMDB, purchases, discovery, vendor records
What WorkVie sees here
Typical feeds: Tickets, catalog, workflows, on-call context
Explore ITSM →IT Service Management
Requests, incidents, changes, and SLAs stay linked to assets and org data - so AI can summarise a ticket’s full story in seconds, not silos.
Data feeds: Tickets, catalog, workflows, on-call context
What WorkVie sees here
Typical feeds: Surveys, engagement, cohorts, feedback loops
Explore DEX →Digital Employee Experience
Pulse, segments, and experience analytics feed the same model - WorkVie can explain if sentiment is tracking with device health or queue time.
Data feeds: Surveys, engagement, cohorts, feedback loops
INTELLIGENCE · WORKVIE AI
WorkVie AI is the in-workspace assistant for admins and power users: conversational search across assets and service, smart prompt suggestions based on where you are in the product, rich AI reports with charts, and an operational alerts surface so critical items surface next to the chat.
Natural language Q&A
Query inventory, tickets, and risk in everyday language instead of stitching filters across modules.
Context-aware suggestions
Prompt chips adapt to the page you are on - similar to the in-app assistant - so the next question is never a blank box.
Reports & visual exports
Switch from chat to report mode for digestible charts and exports (including shareable outputs) for leadership and audits.
Operational alerts alongside chat
Critical, warning, and action items from your environment sit beside the conversation so triage starts from signal, not scroll.
Assistant & reports
Chat, saved context, and visual report exports
Suggested prompts
AI sessions (7d)
186
Context-aware prompts
Reports exported
42
Charts & PDF
Operational alerts
Critical, warnings, and suggested actions from your live environment
Open from dashboard or floating assistant
CORE CAPABILITIES
WorkVie AI is built for how admins work today: conversational exploration, escalation-ready alerts, and shareable reports when the conversation matures.
Turn questions about devices, licences, tickets, and ownership into answers - without jumping through five saved views.
Smart chips reflect where you are working and recent conversation, similar to the production assistant experience.
Promote analysis into structured report layouts with visualizations and export paths suitable for stakeholders.
Surface operational risk beside chat so responders prioritise what is breaking or about to break, not what is loudest in Slack.
Pick up prior investigations instead of re-explaining context - ideal for long-running incidents and audit prep.
Assistant respects workspace roles and entitlements so answers and actions stay inside policy.
From startups to enterprise IT teams, WorkVerge scales with your needs.
Cloud-hosted or self-hosted. WorkVerge fits your infrastructure and data residency requirements.
Get a dedicated operational view with workflows and integrations for each team: IT, HR, and Finance.
Approval workflows for asset assignments, access requests, and sensitive policy changes.
Manage asset configs, workflow rules, and integrations as code within your Git repositories.
Tailor notifications, workflows, and portal branding to match your team's operating procedures.
ISO 27001 aligned. Exportable audit logs, RBAC, and data sovereignty controls built in.
WorkVerge integrates with the tools your team already uses, with more added regularly.
SECURITY
WorkVerge is built with security at every layer, from access controls and audit trails to data encryption and compliance tooling.
ISO 27001 AlignedFrameworks & regulations
SOC 2
GDPR
27001Plus enterprise controls including RBAC, SSO, and exportable audit logs.
Role-based access control for least-privilege permissions.
Asset data encrypted in transit and at rest.
Detailed audit logs with export support.
SAML and SSO support for seamless authentication.
Multi-step approval workflows for sensitive changes.
Configurable API scopes per integration.
Data residency and sovereignty controls.
Compliance with ISO 27001 framework.
Most teams start with ITAM and have full asset visibility within two weeks. AI surfaces the gaps, the risks, and what to prioritise from day one.